Shipping policy

River City Pets is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on the website are currently in stock and pricing is true and correct.

River City Pets delivers products Australia wide using Australia Post.

Free local delivery available on orders over $25. 

$8 local delivery fee applies for orders under $25.

River City Pets offers Standard Shipping for orders excluding large/bulky/heavy/restricted items for $15. 

For orders of bulky or heavy items River City Pets offers $25 Standard Shipping.

Some bulky or heavy items may be undeliverable due to weight and size constrictions. Quotes available upon request, call us on 85311244. 

Orders are dispatched within 3 business day and delivery estimated between 1-7 business days, depending on the method of transport and your location within Australia.

River City Pets ships goods Australia wide. At this time we do NOT accept international orders through our website, please contact us on (08) 8531 1244 or rivercitypets@outlook.com to enquire about a special order.